A recent internal study concluded that Los Angeles Fire Department dispatchers waste valuable time asking pre-written questions before they start guiding 911 callers about providing life-saving CPR.

JONESBORO, Ark. (KAIT) - Jonesboro dispatchers will now be able to tell 911 callers how to perform life-saving measures. The Emergency 911 Communication Center for Jonesboro and Craighead County ...

Emergency response dispatchers in Rhode Island seldom instruct callers on how to perform CPR, which could save hundreds more cardiac arrest victims annually, according to ProPublica. Rhode Island’s ...

SKIATOOK, Okla. — A Skiatook dispatcher was honored at Tuesday's Skiatook City Council meeting after helping a mother perform life-saving CPR on her one-year-old daughter. Ashley Williams was ...

An Ask Anthony investigation pushed the issue into the spotlight after a Baker County mother's plea for CPR help went unanswered during a 911 call.

Meet York Co. 911 call takers: Saving lives, taking people through challenging situations York county 911 call takers Cheyenne Peckne and Marissa Shoemaker want to be the first people who help. They ...