Three decades ago, email messages replaced typed memos as a primary means of organizational communication. That evolution required a shift in people’s behavior, but not a transformation, as it was ...

Corporate communications are evolving at record speed. Just as email replaced typewritten memos decades ago, collaborative chat platforms such as Slack and Teams are rapidly replacing email today.

2017 has been called the year of the developer-- a statement that's hard to argue with as we see communications APIs and communications platform as a service (CPaaS) continue to gain mindshare in the ...

Have you ever needed the ability to add a chat/collaboration tool but didn't want to rely on third-party services or have the budget to pay for a service like Slack? If that sounds like a situation ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Using “all employees” as your audience is rarely intentional—it’s usually a shortcut when ...

Zoom Communications has made a significant redesign to the sidebar of its Team Chat platform, with the intention of offering users a more customisable and efficient workspace. At its Zoomtopia event ...

As a business, you are always looking for effective strategies to interact with customers visiting your brand website. Because customer care is crucial to your business for building a customer base so ...

With chat platforms now dominating workplace communication, legal investigations face new complexities in managing chat data, a format that is distinct, fragmented, and more nuanced than traditional ...

Nordo Nissi, Head of Electronic Discovery and Litigation Technology at Goulston & Storrs, recently sat with the Corporate Counsel Business Journal to discuss key points for companies to consider ...