Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

Voiceprint-based attention locking, enabling seamless human-AI agent conversations in noisy environments with lots of speaking in the background Real-time vision-based intelligence, interpreting ...

Artificial intelligence is a tool of real power that defines economies, regulates information, and influences public and ...

SAN FRANCISCO--(BUSINESS WIRE)--Connectly, the leader in conversational commerce, today announced its $20 million Series B investment led by Alibaba, with participation from Unusual Ventures, Volpe ...

Alphabet remains consistently profitable (net income increased 33% in the third quarter alone) and generates significant cash ...

Are we set on merging technology with biology? Source: Tiffany Lucia/CreatingWE The connection between conversational AI and conversational IQ is inevitable, but what's the difference? Artificial ...

Artificial Intelligence can both help and scale human effort in building the conversational intelligence across the enterprise that drives successful business outcomes. In this eBook from Veritone, we ...

This article was updated May 7, 2025, with additional information from Epic's software development team. A new conversational artificial intelligence tool from Epic could enable health systems to ...

A report in The Information today suggests that OpenAI is already exploring possible ad formats and partnerships, with one of ...

Modern artificial intelligence systems operate with a fundamental paradox: they demonstrate remarkable reasoning capabilities while simultaneously suffering from systematic amnesia. Large language ...