Publix is facing changing customer behavior amid economic pressures and recent customer backlash over store changes.

Acoustic AI proactively identifies revenue opportunities, recommends the next move and helps marketers build campaigns before customer intent fadesCONWAY, Ark., Aug. 17, 2026 (GLOBE NEWSWIRE) -- ...

Everyone wants to get consumer behavior back to “normal,” but normal is not coming back, if it was ever here. So what do retailers and brands have to look forward to from consumers in 2024? Here are ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Traditional marketing centers on the funnel: at the top, awareness; in the middle, ...

Understand innate reactions. Customers are people, and like all human beings, have subconscious reactions to their environment. Improve CX through customer behavior. A psychological lens can help CX ...

In business, a key part of effective marketing is knowing the customers needs, wants and desires. Much of this can be predicted by the behaviors in the market and knowing the ideal customer for your ...

What begins as a normal interaction with customers quickly takes an unexpected turn when their behavior becomes impossible to ...

Giuseppe Caltabiano, head of content strategy for EMEA and APAC at Contently explains some of the psychological principles that drive people to engage in your marketing. As marketers, it’s critical to ...

The founders who build lasting companies aren't the ones who move first on every trend — they're the ones who pause long enough to ask what the trend is actually telling them about people, need and ...

Consumer behaviour encompasses the decisions and actions of individuals and groups in acquiring, using and disposing of goods and services. It is shaped by an interplay of internal drivers—such as ...

Loyalty isn’t love, it’s utility, habit and frictionless design, and it’s time marketers built programs that reflect that reality. Editor’s note: Loyalty isn’t love — it’s habit. In Part 2 of our ...