Increasingly, brands recognize the importance of online customer service. They’re investing time and resource into learning and understanding how to use online channels to deliver stellar service to ...
While online customer service might conjure up images of far-off call centers and lost emails, there has been a revolution in the way online retailers are interacting with shoppers. At the recent IRCE ...
Opinions expressed by Entrepreneur contributors are their own. In the 2009 film Her, Joaquin Phoenix’s character falls in love with a disembodied, but seemingly human,voice. Set in the near future, ...
COMPANY NEWS: RingCentral has combined its industry-leading unified communications as a service (UCaaS) solution with real-time analytics and reporting for organisations to deploy to take advantage of ...
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