During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

WASHINGTON – Smart meters have been heralded as a way to make utilities more efficient and allow ratepayers to save energy, but some customers are concerned about the safety and privacy of the devices ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

LANSING, Mich. (AP) — A small but outspoken group of residential customers vows to continue battling Michigan’s largest utility company over the freedom to opt out of having “smart” meters installed ...

Incorrect payments and smart meter problems are the most common bugbears among energy customers in our survey.

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

Claims by the Electricity Company of Ghana (ECG) that the recent surge in rapid depletion of prepaid electricity credit is ...

Installing a smart meter could help you pay less for your energy, but not everyone is convinced by the technology. While gas and electricity prices today are far below their peak during the 2022 ...

LANSING, Mich. (AP) — A small but outspoken group of residential customers vows to continue battling Michigan’s largest utility company over the freedom to opt out of having “smart” meters installed ...