Imagine this hypothetical scenario: Lorin, a 42-year-old market researcher at a firm who also started his own business, hates ...

Generative AI has been hogging tech headlines ever since the ChatGPT chatbot exploded on to the scene more than three years ago, igniting an artificial intelligence arms race that includes, among ...

Alaska’s courts spent more than a year building an AI chatbot to help with probate, revealing how difficult it is to deploy ...

anthropomorphism: When humans tend to give nonhuman objects humanlike characteristics. In AI, this can include believing a ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

It's in to get a year-in-review by AI. ChatGPT has this as a new feature. You can also aim toward a mental health ...

From multimodal copilots to autonomous agents, some companies are banking on AI to transform every layer of the customer experience. AI-powered customer interactions are rapidly evolving, with ...

NEW YORK, Sept. 4, 2025 /PRNewswire/ -- A recent report from MarketsAndMarkets said that: "The global chatbot market size was estimated at USD 5.4 billion in 2023 and is projected to reach USD 15.5 ...

Apple wants a generative AI-equipped Siri to be able to chat, summarize texts, and do existing tasks better, the New York Times reports.