SAN FRANCISCO--(BUSINESS WIRE)--Thanx, the leading guest engagement and retention platform for restaurants, today announced a strategic partnership with Bite, the leading provider of intelligent kiosk ...

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...

Getting an edge on the competition has forever been a staple of successful business strategy. Instinct suggests cost-cutting and streamlining as the primary considerations, then perhaps innovation and ...

Imagine walking into your favorite coffee shop, groggy and desperate for caffeine. You tap a kiosk, customize your latte in seconds, and breeze past the line to grab your order. No waiting, no ...

As artificial intelligence transforms customer service and workplace tools, many companies still struggle to capture that elusive human connection. Chewy CEO Sumit Singh explains that a “moat” of ...