HMRC has put a block on allowing taxpayers to use the phone to try and request self-assessment repayments due to an “increase in suspected fraudulent activity”, The i Paper has learnt. Taxpayers now ...

HMRC has denied running a "deliberately poor" phone service in an attempt to push taxpayers to seek help online instead. Nearly 44,000 customers were cut off without warning after being on hold for ...

The UK’s tax and customs authority has been quietly amassing an arsenal of surveillance technology, signing contracts with ...

Add Yahoo as a preferred source to see more of our stories on Google. Jeremy Hunt intervened over concerns that not all taxpayers' needs would be met - Owen Humphreys/PA HM Revenue & Customs has ...