SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business communications, today announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help ...

The Mitel Unified Communications Accelerator, powered by L-SPARK Select, connects high-potential AI, IoT, and digital experience companies with Mitel's unified communications ecosystem to build and ...

Mitel, a global leader in business communications, today announced the upcoming general availability of its AI-powered customer experience (CX) management platform, Mitel CX. Mitel CX empowers ...

Communications provider Mitel Networks Corp. today is rolling out a new artificial intelligence-powered customer experience platform to help businesses optimize customer interactions by integrating ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel®, a global leader in business communications, today announced its Virtual Care Collaboration Service (VCCS) has been named “Virtual Workspace Platform of the ...

AI agents are getting faster, smarter, and more capable… and customers are starting to trust them as much as humans. Mitel’s latest platform update shows just how quickly the contact center landscape ...

Helps staff easily connect and collaborate to seamlessly accommodate guest needs. New tools and automated processes already benefitting 1,000 users at the hotel. Mitel is trusted by hoteliers in over ...

Overhauls system to keep pace with business growth and customer requirements. Fosters a team environment among staff with flexible, feature-rich collaboration tools. Delivers advanced contact center ...

Two new vulnerabilities in Mitel's MiCollab unified communications and collaboration (UCC) platform could help expose gobs of enterprise data. MiCollab is a cross-platform application on mobile ...

Omnichannel platform will help organizations meet rising demand for faster, more personalized customer interactions SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business ...