Why is positive feedback so important? The Gottman Institute conducted research showing that the "magic" relationship ratio of positive to negative interactions was 5:1 for healthy personal ...

We have all encountered it and it is something that we will inevitably encounter again. Solicited or unsolicited, delivered with intention or haphazardly, negative feedback is an unavoidable ...

Matt Dailey, a software engineer for a data management company, was managing a team with an engineer who wasn’t performing well. This was clear to Dailey—and to the employee. Yet, as I describe in my ...

Imagine if you got feedback about every single thing you did all day. Your spouse tells you their coffee would be better with more cream, three people tell you that your shoes don’t match your belt on ...

Some 28 years ago, fresh out of Brown University, Jeff Wetzler found himself in his boss’s office seeking information. I nstead of a straightforward answer, he got a scolding from his manager. “Why ...

Author’s Note: This weekly column offers detailed guidance for leadership actions you can take to build a better workplace, become a highly-productive leader and improve your leadership impact right ...

If you’ve ever been served one, you won’t be surprised to learn that science shows the so-called feedback sandwich — leading with a positive, sharing the negative, then closing with a positive — is a ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...