When a product from one vendor offers to work with a product from another vendor, things don’t always go smoothly. Case in point: NeatWorks and Fujitsu ScanSnap scanners. NeatWorks is the software ...

A year after announcing it would not support older ScanSnap scanners with a 64-bit version of ScanSnap Manager, prompting this article, Fujitsu abruptly reversed course. For details, see “Surprise!

I love the concept of the ScanSnap iX1300. It's essentially a small auto-feed desktop scanner designed for home or small office use, and from the outset, it's instantly apparent that it's far removed ...