Transparency Scorecard to increase visibility into non-clinical dimensions of MA plan performance that fall outside the appropriate scope of Star Ratings.

Quality assurance (QA) refers to the agent and call center support provided to customers before, during, and after they purchase and use a company's products or services. Call centers use their QA ...

These Scorecards are based on a set of automated pass/fail checks to provide a quick review of many open-source software projects. The Scorecards project is an automated security tool that produces a ...