One common verbal crutch is the overuse of apologies, particularly when they're not warranted. The phrase "I'm sorry, but…" is regularly used by those who are insecure, often as a preamble to a ...
If there’s one area of self-improvement readers have told me they’d like to work on during 2021, it’s emotional intelligence. They’re easy, really: just a series of short phrases to memorize that will ...