AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. IT service management (ITSM) and Customer Service Support ...

As more companies are pushing their information technology (IT) departments to continue using the same technology and make it last longer, the job of help desk professionals becomes magnified as more ...

BOSTON, Aug. 1, 2017 /PRNewswire/ -- SysAid, a leading provider of help desk and IT service management (ITSM) solutions, today introduced a remote device support tool powered by TeamViewer®. Users can ...

CUPERTINO, Calif., March 23, 2026 (GLOBE NEWSWIRE)-- Splashtop, a global leader in secure remote access and support, today announced a partnership with SysAid, a leading provider of AI-Native ...

For the first time, SysAid Copilot uses AI-driven ticket and asset intelligence to initiate Splashtop remote support TORONTO, March 23, 2026 /PRNewswire/ -- SysAid, a leading provider of AI-Native ...

SysAid (News - Alert) Technologies, a provider of IT Service Management (ITSM) and Customer Service Support (CSS) software, recently launched SysAid IT 8.0, the world's first fully mobile help desk ...

Hackers behind the MOVEit hacks in May are now targeting a newly patched zero-day in SysAid help desk software. (Image: Shutterstock) A Russian digital extortion gang behind a raft of attacks on file ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

Information workers are increasingly demanding to use consumer-friendly Android and iOS devices on the job, so it stands to reason that IT administrators would value such flexibility too. Enter SysAid ...

SysAid embeds TeamViewer in its IT service management platform to give sysadmins easy access to the market's leading remote support tool Boston, MA /PRNewswire/ -- SysAid, a leading provider of help ...