Organizations don’t suffer from a lack of initiatives. They suffer from an excess of them.  New programs aimed at boosting ...

In the quiet failure of many modern systems lies a powerful truth: The most dangerous breakdowns aren’t always technical. They’re conceptual. We’ve learned to build systems that work—systems that ...

Transformation is not a project—it is a prolonged confrontation with uncertainty where structure must be redefined, behaviors reshaped and meaning reimagined. It is no longer enough to cascade change ...

Operational resilience is the ability of a system to keep carrying out a critical function in the face of friction, partial failure, or adversity. Operationally fragile systems break when conditions ...