Manage issues, users, stories, and groups in Jira. Retrieve Jira data to use in a flow. Use bi-directional webhooks and subscribe to Jira with a ServiceNow callback URL. Official Doc …

This article outlines how to configure Jira bi-directional webhooks to enable events triggered by Jira to create or update records in ServiceNow. For an in-depth walkthrough on configuring bi …

This process uses Jira Spoke with Flow Designer to create a Jira issue when a new incident is created in ServiceNow.

After upgrading JIRA to Version 10, the integration between JIRA and ServiceNow (SNOW) fails with a "Bad Token" error. This issue is observed in the logs as: SEVERE *** ERROR *** …

Steps to Stop Cyclic Updates in Jira-ServiceNow Bi-Directional Integration When using Jira-ServiceNow bi-directional integration, cyclic updates may occur. For example, when an update …

In this article we are going to describe the step by step approach on how to Set Up Jira Service Management spoke

この記事では、Jira がトリガーするイベントが ServiceNow でレコードを作成または更新できるように、Jira 双方向 Webhook を構成する方法について説明します。

Automate service management tasks in Jira Service Management from your ServiceNow instance. Manage request, incident, problem, change, and configuration management from …

Out of the box we have a few Spoke actions for performing various tasks on JIRA, the list can be found below: Jira spoke v2.6.8 However, we do not have an action for pulling attachments …

When a Jira bidirectional integration is built, the updates from ServiceNow will flow to Jira but the updates in Issues at Jira does not reflect in ServiceNow. Hence it does not trigger the Jira …